San Antonio Roofing Contractor

Yes. Honestly, we'd call it the most important thing we do. Texas-RRR brings 30+ years of insurance claim experience to every job, and our in-house staff includes former insurance adjusters, people who know what a carrier's scope ought to contain. We inspect the roof first. Then we meet your adjuster up there, audit the estimate line by line and file a supplement for anything the scope left out. Once the build's done, we send the completion paperwork so the carrier releases your recoverable depreciation. It's still your policy, and every decision is yours. You just won't be doing the paperwork alone, in either metro.

Yes. We come out, get on the roof, photograph what we find and hand you a written estimate at no charge. That holds in the San Antonio metro and the Austin metro.

It depends on the storm. We schedule storm calls as they come in, and we'll tell you straight where you sit instead of overpromising. We run 8 full crew teams based in San Antonio. One customer wrote that he got his estimate on a Friday and had a roofer on site the next day, but after a big hail event the whole city calls at once. Is water coming in? Say so when you call. We'll get a tarp or dry-in on it ahead of the full repair. Our hours are Monday through Saturday, 7 a.m. to 6 p.m..

Both. We're based in San Antonio, and we serve the Austin metro too: Travis, Williamson, Hays, Bastrop and Caldwell counties. Our crews are up the I-35 corridor every week, so Round Rock, Cedar Park, Kyle and Buda aren't a special trip. New Braunfels and Seguin count as San Antonio jobs. San Marcos sits in the middle and gets whichever crew is closer. The estimate's free either way, and the same six-step claim process applies whether your adjuster works Travis County or Bexar County.

Owens Corning and GAF are our preferred roofing brands, and we only use American roofing brands on the homes we work on. Both make architectural shingles in colors that match San Antonio brick and stone. Both also sell Class 4 impact-resistant lines, which hold up better to Hill Country hail. On metal roofs we install standing seam and R-panel systems. We'll bring samples to the estimate visit, since picking a color off a website rarely goes well. Our take? The brand matters less than the installation. So ask any roofer who'll actually be on your roof, and how long that crew has worked together.

In most cases, yes. The City of San Antonio requires a permit for a residential re-roof, and pulling it is our job, not yours. Schertz, Boerne and New Braunfels each have their own rules, and Austin runs its own process, so the answer changes with your address. Skip the permit and it can cause trouble when you sell the house or file a future insurance claim. We don't skip it. Ask on the estimate visit and we'll tell you exactly what your city requires. The permit goes on the estimate as its own line, where you can see it and the inspector can find it.